What is a Series in Benvio?

A Series is a recurring commercial programme tied to a B2B account, such as airline crew accommodation, a tour operator series or a recurring corporate programme, with its own validity period, participating properties, room commitments and rates.

What is an occurrence?

Each scheduled instance of the series, for example one week of a recurring crew rotation, with its own dates and, where needed, its own adjustments, without changing the wider series.

Can one property have a different commitment than the rest of the chain?

Yes. Participating properties and their room commitments are set at the series level, so a chain-wide programme can still reflect what each property has actually agreed to.

Does this track whether the commitment was actually delivered?

Where the required PMS data and account mapping are available, Series & Recurring Business connects the room commitment with actual production, the same way Account Performance does for the wider account.

SERIES & RECURRING BUSINESS

Manage Recurring B2B Business as a Series

Manage recurring accommodation business across schedules, room commitments, rates and actual production.

Airline crew, tour operator programmes and recurring corporate accommodation share the same structure: an account, a series and the occurrences that follow from it.

Book a demo

The demo takes 30 minutes. We ask about your property structure, PMS and current Salesforce setup, then focus on the workflows relevant to your commercial team.

HOW IT WORKS

One series, generated occurrences

A Series sits under a B2B account and its agreement, with a validity period, participating properties, room commitments and rates. Recurrence generates the individual occurrences, each with its own dates.

ONE OCCURRENCE, OR THE WHOLE SERIES

Change one week without rebuilding the rest

A change to a single occurrence, a different room count for one week, does not have to change the whole series. A change to the series, a new rate agreed for the coming period, applies going forward without editing every occurrence by hand.

WHAT BENVIO DOES

Recurring business, kept on one record

One series, many occurrences

A recurring programme is set up once, as a series, and generates the individual occurrences that follow its schedule.

Room commitments and rates in one place

Participating properties, room commitments and rates live on the series, so every occurrence inherits the same commercial terms unless one is changed on purpose.

Production and renewal in view

Actual production is connected back to the series ahead of the renewal conversation, where the required PMS data and account mapping are available.

The PMS still holds the reservation and the folio for each occurrence. Series & Recurring Business keeps the commercial commitment, the rate and, where the required operational data and account mapping are available, the production connected across the series.

PART OF HOTEL SALES

Also in Hotel Sales

Explore B2B Account Management Explore Account Performance Explore Rate Agreements Hotel Sales overview

FAQ

Series and recurring business FAQ

What is a Series in Benvio?: A Series is a recurring commercial programme tied to a B2B account, such as airline crew accommodation, a tour operator series or a recurring corporate programme, with its own validity period, participating properties, room commitments and rates.
What is an occurrence?: Each scheduled instance of the series, for example one week of a recurring crew rotation, with its own dates and, where needed, its own adjustments, without changing the wider series.
Can one property have a different commitment than the rest of the chain?: Yes. Participating properties and their room commitments are set at the series level, so a chain-wide programme can still reflect what each property has actually agreed to.
Does this track whether the commitment was actually delivered?: Where the required PMS data and account mapping are available, Series & Recurring Business connects the room commitment with actual production, the same way Account Performance does for the wider account.

Put recurring business on one record

In the demo we walk through what a series looks like for the recurring programmes you already run.

Book a demo

The demo takes 30 minutes. We ask about your property structure, current Salesforce setup if applicable and PMS, then focus on the sales workflows relevant to your team.