BenvioBUILD, OPERATE & TRANSFER
Build the Process, Operate It, Then Transfer It to Your Team
Establish a measurable B2B sales process with Benvio, operate it with support and progressively transfer daily execution to your commercial team.
01 · BUILD
Build
Define the commercial workflow, responsibilities and measurement for the agreed scope, and configure Benvio to run it.
02 · OPERATE
Operate
Run the agreed process with managed support while Benvio records the work, and your team gains visibility into the operating model as it runs.
03 · TRANSFER
Transfer
Progressively move daily execution to your commercial team as responsibilities, process knowledge and operating confidence are established.
AFTER TRANSFER
The process remains in Benvio
Managed support can reduce as your team takes over, while Benvio remains the commercial environment used to run and measure the process.
FAQ
Build, Operate & Transfer FAQ
- How long does each phase take?
- Phase length depends on the scope agreed and how quickly your team takes on daily execution. Benvio does not fix a universal timeline for build, operate or transfer.
- What happens to the managed support once the process is transferred?
- Managed support can reduce as your team takes on more of the daily execution. Benvio remains the commercial environment used to run and measure the process throughout and after the transfer.
- Is this the same as the Managed B2B Inquiry Desk?
- Build, Operate & Transfer uses managed execution as one phase of a path that ends with your team operating the process. The Managed B2B Inquiry Desk can also support an ongoing need on its own, without a planned transfer.
- What does 'build' actually involve?
- Defining the commercial workflow, responsibilities and measurement for the agreed scope, and configuring Benvio to run it, before the operate phase begins.
Discuss Build, Operate & Transfer for your chain
Tell us about your current commercial process and where you want your team to end up operating it.